Excite Your Shopping Spirit at No BrAiner GiFts a Flatlanders Company.

Policies / Customer service

Satisfaction Guaranteed!!

Delivery

All shipments are delivered by UPS (United Parcel Service). Please allow 7-10 business days for your package to arrive. If your shipment is not delivered within 14 business days please call our Customer Service toll-free number at 1-866-BY-IT-NOW or e-mail us at email@nobrainergifts.com. We will track your package and get it out to you as soon as possible.

NOTE: We currently only drop ship to the Continental U.S. (48 States). We can ship to Alaska, Hawaii and many other Countries Internationally. This however does not cover all Countries. Extra charges will apply. The non-48 States shipments will have a slight delay in shipping but, No BrAiner GiFts will promptly get your merchandise there as soon as possible. On Occasion items might be out of stock. By chance this might happen please be advised that your account will be credited the full amount of purchase, along with shipping/handling charges. Please allow 24-48 hours for processing. Thank You. We are sorry for any inconvenience this may have caused you.

Security Statement

Nobrainergifts.com is a secured website. All credit card transactions and personal information are ran through our secured servers. We will never sell, or give away your private information. Now shopping in the comfort of your own home can be loads of fun without stress. We want our customers to feel they can trust us. Happy shopping to our wonderful customers!

Canceled Orders

All orders may be subject to a restocking fee. Please indicate why you will be canceling your order with us. Your input is very important to us and will let us know how we can improve.

Returns

At Nobrainergifts.com our customers are # 1. We want you to be a happy and satisfied shopper. Our goal is to create 100% Customer Satisfaction with our customers. We love our job and hope it shows. We promise to give you what those big stores can't. One on one excellent friendly service with incredible prices, and customer satisfaction.

If you’re not satisfied with your merchandise or if the merchandise was broken during shipment, please return your merchandise within thirty (30) days or less. Returns must be accompanied with receipt/copy of the purchase invoice. After 30 days all sales are final.

We will exchange, replace (when available) or give you a full credit for the merchandise to your charge card less shipping charges. Customer will not be refunded shipping charges and is fully responsible for any shipping charges incurred due to return of merchandise under any circumstance.

Merchandise must be in new condition (unless broken in shipment) and returned in its original packaging.

***Return merchandise by United States Postal Service only. *IMPORTANT* UPS (United Parcel Service Ground) will not deliver to our P.O. Box so please make sure you return merchandise through the United States Postal Service.

Check Payment

Payment by check make payable to:

Flatlanders Company

P.O. Box 630047 Simi Valley, CA 93063
Customer Service toll free 1-866-BY-IT-NOW

E-Mail: email@nobrainergifts.com
Please Mail Returns to the Address Below by United States Postal Service ONLY.

A Flatlanders Co.

P.O. Box 630047

Simi Valley, CA 93063

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